Once a Group Break has started there are absolutely no refunds.
Payment Providers have recently made changes to their Refund Policies. If you request a refund, you will be charged a Restock Fee of 5% of the order total. The 5% Restock Fee covers Payment Provider fees which are not refunded to us when we issue a refund to you.
If you'd like a refund in Plat Bucks (store credit), you will NOT be charged the Restock Fee.
All refund requests should be emailed to firstname.lastname@example.org - YOU MUST provide your Order Number(s) in your refund request email.